FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

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Do you ship internationally?

Right now, we primarily ship within the U.S. If you’re international, please contact us before placing an order and we’ll see what we can do.

How long will it take for my order to ship?

Orders typically ship within 3–5 business days. During busy seasons (like the holidays or big book events), it may take a little longer, but we’ll always keep you updated. Please Note: This does not include processing time, which may vary by item.

How do I track my order?

You will have tracking info sent to the email provided at check out, as well as, through the Shop app.

Can I return or exchange an item?

Because of the nature of surprise books and custom items, all sales are final, with the exception of apparel. Apparel can be exchanged for another size of the item. However, if something arrives damaged or incorrect, please reach out within 7 days of receiving your order and we’ll make it right.

I’m an author/publisher. Can I work with you?

Yes! We love collaborating with authors and publishers to feature new books in our Blind Date with a Book and licensed merch. Reach out via email for partnership details.